Frequently Asked Questions
Is shopping on your site secure?
Yes. All transactions are protected by SSL encryption to ensure your data stays safe.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the United States — no minimum required.
For detail information, please visit our Shipping Policy
Can I cancel or change my order after checkout?
If your order hasn’t shipped yet, we’ll do our best to accommodate changes. Contact us as soon as possible at info@zephyrajade.com.
Can I exchange an item?
Yes, exchanges are accepted within 30 days for items that meet our return criteria.
For detail information, please visit our Return and Refund Policy
Can I shop on your site using my mobile device?
Absolutely! Our website is fully mobile-optimized for shopping on phones and tablets.