Billing Terms & Conditions

Accepted Payment Methods
Zephyra Jade currently accepts PayPal and Venmo as the authorized method of payment for all purchases made through our online store. During checkout, customers will be securely redirected to the PayPal platform to complete their transaction using their preferred funding source linked to their PayPal account.

Currency for Transactions
All transactions conducted on the Zephyra Jade website are processed in USD (United States Dollar). If your PayPal account is set to a different currency, your payment provider may apply applicable exchange rates or fees, which are not controlled by Zephyra Jade.

Secure Payment
We take the security of your payment information seriously. All transactions made on our website are protected by SSL (Secure Socket Layer) encryption, which ensures that your data is securely transmitted and safeguarded from unauthorized access during checkout.

Shipping Policy Overview
Zephyra Jade offers free shipping on all orders delivered within the United States. Orders are typically processed within 1 to 3 business days and delivered within 3 to 5 business days, depending on your location. Shipping occurs Monday through Friday, excluding public holidays. For full details, please review our Shipping Policy.

Return & Refund Policy Overview
We accept returns and exchanges for both defective and non-defective items within 30 days of delivery, provided the item is in new, unused condition and in its original packaging. We offer free return shipping and do not charge a restocking fee. Refunds are issued within 10 business days of receiving the returned item. For more details, please refer to our Return & Refund Policy.

Privacy Policy Overview
At Zephyra Jade, we are committed to protecting your privacy and personal data. Information you provide during checkout is used solely for fulfilling your order, improving customer experience, and ensuring secure transactions. For a full outline of how we collect, store, and use personal information, please review our Privacy Policy.

Google Merchant Center Compliance
Zephyra Jade complies fully with all applicable Google Merchant Center policies, including transparent billing, accurate product listings, and clear checkout practices. All billing information provided at checkout is presented honestly, securely, and in accordance with Google’s standards for customer trust and service reliability.

Need Help?
If you have any questions about billing, transactions, or payment issues, please contact our support team. We’re here to assist you.

Store Name: Zephyra Jade

Email: info@zephyrajade.com

Address: Floor 9, 600 Third Avenue, New York, NY 10016, United States

Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT-5)

Contact Page: https://www.zephyrajade.com/pages/contact

We aim to respond within 48 business hours.